Dubai RERA Ethics & Professional Conduct question: Dubai REST green list

Dubai RERAEthics & Professional Conduct

A brokerage sold a villa for Mr Hamdan in 2024 and still holds the signed contracts. He is on the Dubai REST green list. The office now calls him to offer to market his apartment. Is this allowed under Circular 02-2026?

A Yes, and the office need keep no record of the earlier deal, since he is a former client
B No; the Circular now bans every direct marketing call to an owner, with no exception at all
C No, unless Mr Hamdan first contacted the office himself in writing about the apartment
D Yes, if the office keeps an approved record of the earlier deal and gives it to RERA on request

Show the answer and explanation

Answer: D. Yes, if the office keeps an approved record of the earlier deal and gives it to RERA on request

Circular 02-2026 bans direct contact with owners for offering, marketing or buying property, but makes an exception for clients with duly documented prior transactions with the office, provided the office keeps an approved record of the contractual relationship or earlier transaction and submits it to the Authority on request. Mr Hamdan is such a client, so the call is allowed on that condition. The exception is conditional on the record, so 'no record needed' is wrong. Source: RERA Circular 02-2026 (in force 12 Oct 2026); RERA Practice Guide (Nov 2024), 'The Green List'.

Common mistake

Forgetting that the prior-client exception exists, or that it depends on a record the office can produce.

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Original study material mapped to the public exam domains; not a real test question.Independent. Not affiliated with DLD, RERA or DREI. Verify figures and rules against current guidance before relying on them.